Qualisports Shipping & Delivery

DOMESTIC SHIPPING POLICY

Based upon product availability, orders will generally be shipped within 24 hours of receipt of your order unless it is a pre-order or special request order. All orders are shipped via United Parcel Service (UPS). Any regular order received after 2:00 PM PT will be shipped out the next day. Weekends and holidays do not count as we are closed. All shipping and deliveries are done on business days.

SHIPPING TIMES

ORDERS FROM HAWAII, CANADA OR ALASKA (NOT FREE SHIPPING)

If you order from Hawaii, Canada or Alaska, SHIPPING IS NOT FREE, please Contact Us to confirm the shipping fee and the ETA date before placing your order.

SHIPPING COST

Shipping to the lower 48 states is free for all bikes and any accessories purchased with a bike! Accessories purchased separately from a bike, and replacement parts not covered under warranty, will incur shipping charges. Shipping cost to Hawaii, Canada or Alaska and other countries are not included in the price, please Contact Us for details before purchase.

TRACKING INFO

Order tracking information for your order will be emailed to you the day your order is shipped. You can track the progress of your delivery on the UPS website.

INTERNATIONAL SHIPPING POLICY

For products purchased in other countries except the United States, please feel free to Contact Us.

DELIVERY PROCEDURES

Step 1: Order confirmation

- Your order processing time where your product of choice is assembled and built especially for you!

Step 2: Tracking Number

- You'll receive a tracking number only once your product has been shipped and has left the factory or distribution centre. Please be aware that the tracker may be issued differently depending on the products delivery time. For products delivery time please visit our page and above the "add to cart" button there's a timeline.

Step 3: Pending/Confirmed Tracker

-If the tracking number reads "Pending" or "Confirmed" this means it is on route or currently in customs clearing (CA). The courier at this time still has NOT picked up the product. The tracker will change to "in transit" when the courier actually has the product and it has cleared customs in CA. Then "Scheduled for Delivery" status is given where an accurate time will be given for arrival.

Step 4: Delivered

- Your product has arrived at your doorstep.

Link to all of our Qualisports Products

Love this Bike

Awesome Bike with power and Speed! Amazing!

Eunorau Review

We absolutely love our Eunorau! It is now our family's second vehicle. The kids love riding to school on it, and I don't have to wait in the long pick up or drop off car lines because I can simply walk my Eunorau down the sidewalk once we reach the school. We even made the front cover of The Mill Creek Beacon. :)

It is Eunorau for sure

Easy to ride. Easy to customize. Load it up with kids and gear. The dual kick stand is strong to hold them all up while loading. Only when it is stopped do you have to use a little extra muscle to avoid tipping or just put two feet down when stopped. Super stable and surprising nimble when in motion with the big tires. This plus a Eunorau Runner + gets our family of four around our hilly mountain town. Our cars miss us.

Excellent value. Pretty good bike.

It's a convenient way to go to work and help the environment. The space was amazing that I can carry 2 bags including my lunch pail for work. My kids and wife enjoyed being able to ride around the neighborhood. Totally Eunorau!

FUN AND ADAPTABLE

Love my Eunorau! We load our 2 Westies in the pet carriers on the back and head to the beach. Easy to ride; the power is great when the wind picks up.

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Qualisports Shipping & Delivery

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