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E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W
E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W

E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W

  • Vendor
    EWheels
    Sale price
    $2,399.00
    Regular price
    $2,999.00 You save 20%
    Unit price
    per 
    Shipping is FREE to 48 States. (others call for quote)

    Availability:

    Estimated Arrival: Between Oct 02 and Oct 07. *ETA to Continental USA Only

    Shipping & Delivery: Always FREE Shipping to Continental USA (other locations call for a quote)

    • Description

      E-Wheels EW-36 Wide Body 3- Wheel E-Scooter - 500W

      The EW-36 has been totally redesigned and engineered. This powerful scooter has a range of up to 43 miles on a single charge, tubeless tires, decorative aluminum wheels, Anti-theft alarm system, and a rider weight capacity up to 350 lbs. 

      This wide body scooter is powered by a 500 watt brushless motor which can reach speeds up to 13 mph. Three-year limited warranty. This scooter is shipped fully assembled are RIDE READY!

      Our best-selling EW-36 model is also available with Electric Brake Assist which enables the scooter to stop automatically when riders hand releases the speed go throttle. For riders who desire added assurance and the security of braking worry no more!!

      The EW-36 comes with stylish features such as aluminum wheels with wide tubeless tires for a smooth ride along with rare disc brakes for more responsive control. The seating is designed with your comfort in mind with a fully adjustable seat with armrests and seat belts that add extra security.

      Keeping you ahead of the line with two storage sections, one lockable storage compartment under the seat and a wide storage basket attached to the back of the seat. The phone holder, USB charger, anti-theft alarm with remotes are few of the additional features that makes EW-36 a smart and confident choice to make out of thousands more.


      Watch a video of the EW-36 in action! Click here

       

      • Specifications

        Weight Capacity 
        350Lbs. 
        Seat Width  Type/Size 18” 
        Front & Rear Wheel  15 x 3.5
        Maximum Speed  Up to 12-13 MPH 
        Battery Specifications  Four (4) 12 Volt, 20 AH, Deep Cycle Sealed Lead Acid Batteries
        Range  Up to 43 Miles 
        Charger Type  Off Board 
        Motor Type  500 Watt 
        Drive System  Brushless motor with Differential
        Weight w/ Battery  215 lbs. 
        Length  61” 
        Width  26" 
        Height  Seat Up - 53"
        Seat Folded - 43" 
        Ground Clearance  4” 
        Charger  Smart Charger included 
        Throttle Type  Variable Speed Control 
        Key Start  Yes 
        Braking System  Rear Hydraulic Disc Brakes
        Front Mechanical Drum Brak
        Battery Indicator  Yes 
        Storage   Locked Storage Under Seat
          Rear Basket  
        Shock Absorber 2 Rear shock absorber 
        Front Suspension  Front Fork Shock Absorbers 
        Alarm  Anti-theft Alarm with Remotes
        Electric Light  Rear Running Lights
        Front Headlight with High/Low Beam Function

      • Shipping and Delivery

        E-Wheels Logo

        Item Availability

        Most items on our site are “In Stock” and ready to ship. Some items may be either temporarily out-of-stock or are not available for shipment until specific release date, or require extra time for assembly or other adjustments. For more information, please read the details below.

        In-Stock Items 
        Most orders for In-Stock items begin the order process as soon as your online purchase is completed. Your In-Stock item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any item until it is shipped to you.

        For example, if you order an In-Stock item on Monday that leaves the warehouse in 1-2 full business days, it will leave the warehouse by the end-of-day Wednesday. During checkout, you will get to select a shipping method and see the total time it takes for the item to leave the warehouse and ship to its destination. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

        Advanced Sale Items 
        Advanced Sale items are items that are not yet in stock, but available for advanced purchase on our site. An Advanced Sale item you order is shipped directly to you once it is in stock. You will be notified of the status of your Advanced Sale item via e-mail. You will not be charged for any item until it is shipped to you. Expected shipment time (for example, "Advanced Sale: Buy now for shipping in 4-6 weeks") is indicated on the Product Detail page.

        Please note, expected shipment times appearing on the Product Detail page specify when an item is expected to leave our warehouse, not when the item will arrive at its final shipping destination. After your order leaves our warehouse, delivery times vary according to the shipping method and the location of your shipping address.

        Temporarily Out of Stock Items 
        Temporarily Out of Stock items are items that are not in stock at the time of your order, but available for purchase on our site. A Temporarily Out of Stock item you order is shipped directly to you once it is in stock. You will be notified of the status of your Temporarily Out of Stock item via e-mail. You will not be charged for any item until it is shipped to you. Expected shipment time (for example, "Temporarily Out of Stock”: Buy now for shipping in 4-6 weeks") is indicated on the Product Detail page.

        Please note, expected shipment times appearing on the Product Detail page specify when an item is expected to leave our warehouse, not when the item will arrive at its final shipping destination. After your order leaves our warehouse, delivery times vary according to the shipping method and the location of your shipping address.

        Link to all of our E Wheels Products

        Shipping Methods and Costs

        Depending on the item(s) you purchase on our site and the location to which the items will be delivered, different shipping methods may be available. Each shipping method has its own restrictions and charges that will be applied to your order.

        At checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.) Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order. Shipping costs for orders placed on this site are based on the dimensional weight of the total order. You will be provided with the total shipping cost for your order during Checkout.

        Generally, you will have the option of upgrading your shipping method for faster delivery (such as Third Day, or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) PST, or your order may not be processed until the following business day. Expedited requests still require regular processing time in some instances may require 1 to 2 business days before actually shipping. Business days are Monday-Friday, excluding federal holidays within the United States.

        Shipping within the 48 Contiguous United States

        Standard Ground Shipping, (3-5 business days) 
        Most items may be shipped to the 48 contiguous United States via UPS or FedEx Standard Ground service. You can expect your order to arrive within 3-5 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

        Second Day Shipping, (2-3 business days) *
        Most items may be shipped to the 48 contiguous United States via Second Day service. You can expect your order to arrive within 2-3 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

        Overnight Shipping, (1-2 business days) *
        Most items may be shipped to the 48 contiguous United States via Overnight service. You can expect your order to arrive within 1-2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

        Standard Processing Time Shipping Time Estimated Delivery
        Ground Shipping 3 – 5 business Days 3 – 5 business Days 7 – 10 business Days
        Second Day Shipping* 3 – 5 business Days 2 – 3 business Days 5 – 8 business Days
        Overnight Shipping* 3 – 5 business Days 1 – 2 business Days  4 – 7 business Days

        *For shipping second day or overnight, contact us for the additional fee and we will get you the exact price. service@ewheelsdealers.com or dave@electricwhispering.com

        About P.O. Boxes: 
        We cannot ship to P.O. Boxes

        About Military APO / FPO Addresses: 
        We cannot ship to APO / FPO Addresses

        Link to all of our E Wheels Products

        Shipping Rules and Restrictions

        We are more than happy to ship orders to an alternate mailing address, but for your security, there are some restrictions.

        Visa, MC, AMEX, Discover: When shipping to an alternate address, we verify the order manually. The verification process is quick and typically completed by the next business, however, to avoid shipping delays we recommend scheduling shipment to your billing address or paying by Google Checkout. To verify your order, we ask for the billing phone number on file with your credit card company at checkout. We then contact you to verify your order through the confirmed phone number. To expedite processing, please contact your credit card company to update your phone number if you believe the correct number may not be on file.

        Debit Cards: We are unable to ship orders placed by debit card to an alternate address. However, you may use your debit card when paying by Google Checkout. Google Checkout allows you to use your debit card to ship to an alternate address.

        We thank you in advance for your patience. This process allows us to prevent fraud and provide our customers with the highest possible level of security.

        1. Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.

        2. Please allow for additional shipping and handling time for all oversized items shipping via a freight trucking company. These items cannot be expedited.

        An Oversized Item that is sent via a freight trucking company will usually arrive at your designated shipping address within 7-14 full business days after leaving the warehouse. Most Oversized Items leave the warehouse within seven full business days. (An estimate of when a product leaves the warehouse is indicated on the Product Detail page.) Business days are Monday-Friday, excluding federal holidays within the United States.

        The delivery company will contact you by phone to schedule a delivery date and time window. Typically, there will be a minimum of a four-hour timeframe for the delivery and an adult must be available to accept, inspect, and sign for the delivery.

        The item will be delivered to your designated shipping address. The freight delivery company is not responsible for unloading the item from the truck or carrying the item into the building.

        Your package is likely to be heavy and large; therefore, we recommend that you have someone with you to help unload the item from the truck. The total charge does not include inside delivery, removal of cartons, or assembly.

        When your order is delivered you should immediately inspect the carton for any potential damage that may have occurred during shipment. Carefully inspect the packaging as well as the contents of the package. It is normal for the carton to show some wear; however, if damage did occur follow these steps:

        1. Accept the package, but make a note of the damage on the shipping receipt, sign and date it. The delivery person should also sign the slip and leave a copy for your records. Contact a Customer Service Specialist immediately by email service@ewheelsdealers.com. Please have your order number available when you call.

        2. If there is extensive damage to the carton, contact a Customer Service Specialist immediately by email at service@ewheelsdealers.com.  

        Tracking Your Order

        When can you track your order? When your product ships from our warehouse, tracking numbers are assigned to your packages. However, it may take up to 48 hours or longer before the package is checked into the carrier's tracking system. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours or more.

        Orders placed on our website may be delivered by one of several different carriers and shipping methods. Therefore, tracking availability may vary depending on the type of item you purchased, the shipping method you selected during Checkout, and the carrier that is delivering your item(s). Occasionally, orders are delivered via a carrier that does not offer the ability to track a package.

        Link to all of our E Wheels Products

        Finding Your Order Status

        The status of your order is easy to find.

        1. Check your e-mail. You were required to enter an e-mail address during Checkout; you will receive e-mails at your address keeping you up-to-date about the status of your order

        2. Contact us. If you still have questions about your order, please contact us via e-mail at service@ewheelsdealers.com 

        How is order status different from tracking information? The status of your order is supplied by ELECTRIC WHEELS and represents what is happening with your order between the time you place it and the time it ships from our warehouse. Once your order leaves our warehouse, it is handled by a carrier (such as UPS, FedEx, or a Freight Delivery Service) that may provide tracking information until your order is delivered*. The tracking information is accessible through the carrier’s website when it becomes available.

        *Tracking information may not be available for up to 48 hours after an item is shipped from our warehouse.

        Estimated Delivery Dates

        Shipping your items on time is very important to us. For many items, we calculate Estimated Delivery Dates to help you find out when these items are expected to arrive. An Estimated Delivery Date is a calculation of several factors, including item availability, allocation time in our warehouse, the shipping method you select, and the final shipping destination.

        When we can accurately calculate Estimated Delivery Dates, we'll provide them to you during Checkout, as well as in your Order Confirmation email. Please note that Estimated Delivery Dates are estimates only, and are not guaranteed. Due to many factors, Estimated Delivery Dates can also change between the time you place the order and receive an order confirmation. We do our best to provide accurate estimates and provide you with several other resources for tracking your order, such as order detail and tracking links.

        Link to all of our E Wheels Products

      • Returns and Refunds

        E-Wheels Logo

        Damaged or Defective Items

        To receive a refund or credit, items must be returned within 15 days of the original shipment date. Shipping charges included in the purchase price of the merchandise are non-refundable. Customer is responsible for returning merchandise at their own expense. You can expect a credit or refund, less a 20% restocking fee, handling fee, and shipping charges. Orders canceled after the item has shipped are subject to all standard return policies. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. 

        To begin:
        If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at service@ewheelsdealers.com. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem.

        SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE.

        [IMPORTANT] CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE  

        Credit or Refund
        You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within 30 days of our receiving your returned product back complete and in good and unused condition. You will be refunded the purchase price, EXCLUDING the shipping cost and a 20% restocking fee.

        Canceled Orders

        Orders canceled after the item has shipped are subject to all standard return policies. You must accept delivery, obtain an RA Number and ship the item back to the correct address. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. 

        Link to all of our E Wheels Products

        Returning an Item

        Standard Return Shipping

        1. Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure credit.

        2. Complete the return reason questionnaire and include it in the return package.

        3. Before sending your return shipment, please remove all extra labels from the outside of the package.

        4. Send the return package to the following address: 

          EWheels
          RETURNS DEPARTMENT
          750 E. Covey Lane, Suite 135
          Phoenix, AZ 85024

        5. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

        6. It is recommended that you use UPS whenever possible for your return. Retain the return Tracking Number to monitor delivery status.

        7. To receive a refund or credit, items must be returned within 10 days of the original shipment date.

        8. Credit for gift returns will be issued to the original purchaser.

        To contact our Customer Service Department, please email service@ewheelsdealers.com.

        Link to all of our E Wheels Products

        Returning an Oversized Item
        Items are considered to be oversized if they are heavier than 30 pounds. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned. Please be aware that shipping charges can be quite expensive for Oversized Items. Follow these steps to return an Oversized Item:

        1. If you have assembled the product, disassemble it before shipment using the original protective packaging materials.

        2. Package the disassembled item(s) securely in original product packaging, whenever possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure a refund or credit.

        3. Complete the return reason questionnaire that was included with your packing slip. Remove the mailing label portion and include the remainder of the slip in the return package.

        4. Contact a Customer Service Specialist at  service@ewheelsdealers.com  for instructions on arranging a freight delivery pickup for your items. Please have your customer ID number located on your packing list available when you call.

        5. You must be present at the location and time of pickup. All packaged item(s) must be at the front door for the freight driver.

        6. To receive a refund or credit, items must be returned within 15 days of the original shipment date.

        7. Credit for gift returns will be issued to the original purchaser.

        IMPORTANT If there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. You should also immediately contact the ELECTRIC WHEELS Customer Service representative at service@ewheelsdealers.com.

        E-Wheels Logo


        Link to all of our E Wheels Products

      • Warranty

        E-Wheels Logo

        Warranty- On our Power Bikes (E-Bikes) 

        Models Included: EW-Supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban.

        Five Year Limited Warranty

        Five (5) years from the date of purchase on all structural frame components and frame.

        One Year Limited Warranty

        One (1) Year from the date of purchase, if any part or component of the bike is found upon examination to be defective in material and/or workmanship, it will be replaced at BAM Power Bike’s discretion. Parts included are the battery, motor, throttle, controller, LCD display, wiring, derailleur, hardware, wheel hubs, rims, pedals, kickstand, handlebar components, and any other parts mutually agreed to of failed due to a manufacturing defect or quality issue.

        WARRANTY EXCEPTIONS AND EXCLUSIONS

        Service and Labor Costs

        Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact E-wheels directly for any assistance in locating a service provider or to make a warranty claim.

        Consumable Items

        Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds, and covers.

        Damage, Accidental Damage, and Misuse

        Damaged caused by battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications, and alterations. 

        Second Hand Owners and Reselling

        No warranty will be offered or honored for second-hand owners. The warranty is exclusively offered to the original purchaser. 

        Link to all of our E Wheels Products

        HOW TO MAKE A WARRANTY CLAIM

        Initiating A Warranty Claim

        To initiate a warranty claim, please contact the E-wheels service department by calling 888-571-2845, or by email at “Service@ewheelsdealers.com”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by E-wheels. 

        Returning Faulty Parts

        Do not return faulty parts to E-wheels without prior consent. A request for return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.

         

        SHIPPING DAMAGE AND SHIPPING POLICIES

        Shipping Damage

        In the event shipping damage occurs, it must be reported and addressed in a timely manner. Shipping damage claims are time-sensitive and cannot be delayed. In the event, the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact E-wheels for further steps.  

        Shipping – Domestic

        When applicable, part costs will be covered under warranty, and all warranty items will be shipped via FedEx Ground. Shipping fees will be at the expense of the purchaser.

        Shipping – International

        When applicable, parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the original purchaser. International and offshore end-users must contact E-wheels directly to initiate the warranty process.

        *Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded*

        Warranty- On our Recreational Scooters 

        Models Included

        EW-01, EW-02, EW-07, EW-08, EW-11, EW-19, EW-20, EW-21, EW-29, EW-32, EW- 36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO.

        Three Year Limited Warranty

        Three (3) years from the date of purchase on all structural frame components, seat post, and frame.

        One Year Limited Warranty

        One (1) Year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at E-wheels discretion.

        Two Month Warranty

        Two (2) months from the date of purchase of the batteries. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse, or accidental damage and as such is not covered by the manufacturer’s warranty.

        One Month Warranty

        One (1) Month from the date of purchase on the scooter’s charger. 

        Link to all of our E Wheels Products

        WARRANTY EXCEPTIONS AND EXCLUSIONS

        Service and Labor Costs

        Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact E-wheels directly for any assistance in locating a service provider or to make a warranty claim.

        Consumable Items

        Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds, and covers.

        Damage, Accidental Damage, and Misuse

        Damaged caused by battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications, and alterations. 

        Second Hand Owners and Reselling

        No warranty will be offered or honored for second-hand owners. The warranty is exclusively offered to the original purchaser. 

        HOW TO MAKE A WARRANTY CLAIM

        Initiating A Warranty Claim

        To initiate a warranty claim, please contact the E-wheels service department by calling 888-571-2845, or by email at “Service@ewheelsdealers.com”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by E-wheels. 

        Returning Faulty Parts

        Do not return faulty parts to E-wheels without prior consent. A request for return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.

        SHIPPING DAMAGE AND SHIPPING POLICIES

        Shipping Damage

        In the event shipping damage occurs, it must be reported and addressed in a timely manner. Shipping damage claims are time-sensitive and cannot be delayed. In the event, the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact E-wheels for further steps.  

        Shipping – Domestic

        When applicable, part costs will be covered under warranty, and all warranty items will be shipped via FedEx Ground. Shipping fees will be at the expense of the purchaser.

        Shipping – International

        When applicable, parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the original purchaser. International and offshore end-users must contact E-wheels directly to initiate the warranty process.

        *Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded*

        Link to all of our E Wheels Products

      • Price Match

        We work extremely hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within six months of your purchase date, please let us know and we will refund the difference between your original payment and their price.

        Our Price Gaurantee

        We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item, you have ordered within six months of your purchase date will refund the difference as well.

        To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors’ website within six months from the date of your order and we will process the credit accordingly.

        Our 100% Price Guarantee has some limitations:

        • You must purchase the item from our website before requesting your Price Match Guarantee.
        • Promotions such as rebates and buy one, get one free type offers are not eligible.
        • The item must be in stock on the competitor’s website.
        • The competitor must be an online store, they may not have a retail location.
        • The website cannot be a discounter or auction website. (i.e.; eBay, overstock, etc.)
        • The competitor must be an Authorized Retailer of the product in question.
        • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
      • Financing

        Electric Whispering, in addition to accepting all major credit cards and PayPal, also offers 2 FINANCING options for short-term or long-term payment plans.

        Affirm Financing available at Electric Whispering. With Competitive Rates and Easy to Apply.

        Our first option is Affirm which has a couple of different plans you can choose from. Payment options offered by Affirm, are subject to an eligibility check, and may not be available in all states. Options depend on your purchase amount, and down payment may be required. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license 60DBO-111681.

        The first Affirm plan is "Split Pay" and involves dividing up your payments into 4 interest-free payments for your convenience. Here are some of the terms with this plan: The second Affirm plan is "Flexible Months to Pay" and involves dividing up your payments into 3 to 36 monthly payments. The terms can vary based on the purchase amount with this plan:
        • 4 interest-free payments 
        • payments every 2 weeks 
        • 0% APR • pay over time 
        • payment options through Affirm 
        • no fees 
        • real-time decision
        • for qualified buyers 
        • Rates are between 0–30% APR.
        • A down payment may be required.
        • Payment options depend on your purchase amount. 
        • Estimated payment amount is shown.
        • Actual terms may vary. 

         

        What is Affirm?

        Affirm is a financing alternative to credit cards and other credit payment products. Affirm offers instant financing for online purchases to be paid in fixed monthly installments over 3 to 36 months, depending on the amount of sale.

        Why buy with Affirm?

        Buy and receive your purchase right away, and pay for it over several months. This payment option allows you to split the price of your purchase into fixed payment amounts that fit your monthly budget.
        If Affirm approves your loan, you'll see your loan terms before you make your purchase. See exactly how much you owe each month, the number of payments you must make, and the total amount of interest you'll pay over the course of the loan. There are no hidden fees.
        The application process is secure and real-time. Affirm asks you for a few pieces of information. After you provide this information, Affirm notifies you of the loan amount that you're approved for, the interest rate, and the number of months that you have to pay off your loan -- all within seconds.
        You don't need a credit card to make a purchase. Affirm lends to the merchant directly on your behalf.
        You may be eligible for Affirm financing even if you don't have an extensive credit history. Affirm bases its loan decision not only on your credit score but also on several other data points about you.
        Affirm reminds you by email and SMS before your upcoming payment is due. Enable Autopay to schedule automatic monthly payments on your loan.
        What is required to have an Affirm account?

        To sign up for Affirm, you must:

        Be 18 years or older (19 years or older in Alabama or if you're a ward of the state in Nebraska).
        Not be a resident of Iowa (IA) or West Virginia (WV).
        Provide a valid U.S. or APO/FPO/DPO home address.
        Provide a valid U.S. mobile or VoIP number and agree to receive SMS text messages. The phone account must be registered in your name.
        Provide your full name, email address, date of birth, and the last 4 digits of your social security number to help us verify your identity.
        How does Affirm work?

        Affirm loan-application process steps:

        1. At checkout, choose Pay with Affirm.
        2. Affirm prompts you to enter a few pieces of information: Name, email, mobile phone number, date of birth, and the last four digits of your social security number. This information must be consistent and your own.
        3. To ensure that you're the person making the purchase, Affirm sends a text message to your cell phone with a unique authorization code.
        4. Enter the authorization code into the application form. Within a few seconds, Affirm notifies you of the loan amount you're approved for, the interest rate, and the number of months you have to pay off your loan. You have the option to pay off your loan over three, six, or twelve months. Affirm states the amount of your fixed, monthly payments and the total amount of interest you'll pay over the course of the loan.
        5. To accept Affirm's financing offer, click Confirm Loan and you're done.

        After your purchase, you'll receive monthly email and SMS reminders about your upcoming payments. You can also set up autopay to avoid missing a payment. Your first monthly payment is due 30 days from the date that we (the merchant) processes your order.

        Choose the E-Scooter or E-Bike you want to get, then select Affirm at checkout. Enter a few pieces of information and get a real-time decision. It's that easy!

         

        PayPal Financing Available at Electric Whispering. With Competitive Rates and Easy to Apply.

        Our second option is PayPal Financial services which allows you to have up to six months to pay it off with no interest, on qualified customers. If you want to get a Scooter or Bike now, and you feel like you can pay it in 6 months... you get a no-interest loan! And if you need more time to pay it all back, it also acts just like any other credit card.

         PAY IN 4 (Our items are over $600 and this option will not apply) PAYPAL CREDIT
        Simple, Short-term Installment Plan
        4 interest-free payments every 2 weeks, starting today, with no impact on your credit score. Available on purchases from $30-$600. Check out securely with PayPal and choose Pay Later
        6 months Interest-Free Special Financing Plan
        Pay over time and get 6 months special financing on purchases of $99+ with no money due today.
        Get a decision in seconds.
        Subject to credit approval
        About Pay in 4
        Pay in 4 is not currently available to residents of Georgia, New Mexico, North Dakota, Missouri, South Dakota, Wisconsin, or any U.S. Territories. Offer availability also depends on the merchant.
        Late fees may apply for missed payments depending on your state of residency.
        When applying, a soft credit check may be needed, but will not affect your credit score.
        You must be of legal age in your U.S. state of residence to use Pay in 4.
        Loans to California residents are made or arranged pursuant to a California Finance Lenders Law license.
        No Interest if paid in full in 6 months on purchases of $99+
        Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months.
        A minimum monthly payment is required and may or may not pay off the promotional purchase by the end of the 6 month period.
        No interest will be charged on the purchase if you pay it off in full within 6 months. If you do not, interest will be charged on the purchase from the purchase date at the Purchase APR applicable to your account.
        For New Accounts: Variable Purchase APR is 23.99%. The APR is accurate as of 9/1/2020 and will vary with the market based on the Prime Rate (as defined in your credit card agreement). The minimum interest charge is $2.00.
        Individual items that are less than $99 qualify for special financing when combined for a total of $99 or more in a single transaction.
        Multiple separate transactions of less than $99 per transaction cannot be combined to meet the minimum purchase amount.
        Special Financing is not available when using the PayPal Send Money feature to make a purchase.


        You will see the blue PayPal button "Pay in 4 interest-free payments on qualifying purchases." below the more payment options and add to the cart button.

      • The E-Wheels Story

        E-Wheels Logo

        E-WHEELS is a developer, manufacturer, and distributor of quality, high-performance Electric Powered Scooters with our patented Technology. These products fall under the name brand of EWheels. Our objectives are to build products that offer cost-effective, emissions-free alternatives to other forms of transportation for commuting, sport, and recreation. Our goal is to make sure each of our customers walks away knowing they have just purchased a product that gives them ALL of the following benefits.


        Design:
        Our EWheels scooters are designed to turn heads and not look like your average scooter. With our bright colors, trendy designs, and speed, the EWheels scooters allow its drivers to feel empowered and in control while giving them the freedom to get where they need to go.  Whether you use our scooters as an alternative means of transportation or as a mobility scooter you will definitely be proud to own an EWheels scooter.

        Value:
        Dollar for dollar EWheels Scooters and offer great value for the consumer. Quality construction, top-rated performance, and a wide variety of products to choose from making EWheels products your best overall value.

        Patented Technology:
        US and International Patents protect our unique Electric systems. These systems are the backbone of our scooters, powering these vehicles with efficient and environmentally friendly, high-performance drive systems for recreation sport, or transportation.

        Built to Last:
        Every product we build is manufactured with the highest quality components and built by highly skilled qualified labor. Combined our factories produce over a MILLION electric products each year. Our products are built to last!

        Performance:
        Out of the box, EWheels Scooters out-perform the competition! Superior acceleration, torque, and handling characteristics are inherent in the design of all our vehicles when compared to other electric-powered vehicles at a comparable price.


        E-Wheels gives back  

        We lovingly give back to those who count on us to be there for them.


        E-Wheels Gives Back 01

        ​A Legacy of Service, Hope for the Future

        DAV is a nonprofit charity that provides a lifetime of support for veterans of all generations and their families, helping more than 1 million veterans in positive, life-changing ways each year. Annually, the organization provides more than 600,000 rides to veterans attending medical appointments and assists veterans with well over 200,000 benefit claims. In 2019, DAV helped veterans receive more than $21 billion in earned benefits. DAV’s services are offered at no cost to all generations of veterans, their families, and survivors.

        DAV is also a leader in connecting veterans with meaningful employment, hosting job fairs, and providing resources to ensure they have the opportunity to participate in the American Dream their sacrifices have made possible.

        With nearly 1,300 chapters and more than 1 million members across the country, DAV empowers our nation’s heroes and their families by helping to provide the resources they need and ensuring our nation keeps the promises made to them.

        #ewheelsgivesback

        E-Wheels Gives Back 02

        February 2020 - We've donated 5 scooters to the Hospice of the Valley White Dove Thrift Shop.

        The White Dove Thrift Shoppes—named after Hospice of the Valley's dove logo—opened its first store in Phoenix in 2004. A location in Scottsdale followed in 2008, the Mesa store opened in 2013, and the Glendale store in 2015. They have been recognized by Phoenix New Times as the best place to shop thrift!

        Many items sold at The White Dove are donated by family members of patients we have served. The stores offer unique finds for the avid thrifter and treasure hunter. Items also go to patients in need. Anything that cannot be used or sold is donated to other charities.

        The White Dove Thrift Shoppes support Hospice of the Valley's mission—bringing comfort and dignity as life nears its end. Sale proceeds fund many specialized and innovative patient-care programs and help lower the cost of charity care. No one is ever turned away, regardless of insurance status or financial means.

        Hospice of the Valley is the largest not-for-profit hospice in the nation. They strive to provide the highest quality care to those they serve. Each year they care for nearly 17,000 patients and families throughout Central Arizona, including Greater Phoenix and Northern Pinal County.

        To learn more about Hospice of the Valley, please call or visit us online: 602.530.6900 or hov.org.  #ewheelsgivesback


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        E-Wheels Gives Back 04

        We've just donated five EW-34 scooters to the Paralyzed Veterans of America, Arizona Chapter

        PVA MISSION STATEMENT

        Paralyzed Veterans of America, a Congressionally Chartered Veterans Service Organization founded in 1946, has developed a unique expertise on a wide variety of issues involving the special needs of our Members & Veterans of the armed forces who have experienced spinal cord injury or dysfunction.

        E-wheels is excited to be a part of such an amazing foundation and to be helping our veterans get mobile again.  #ewheelsgivesback


        E-Wheels Gives Back 05


        E-Wheels Gives Back 06




        E-Wheels Gives Back 07


        E-Wheels Gives Back 08

        EWheels is proud to partner with these organizations doing so much for the people in our community.

        Link to all of our E Wheels Products


        "To do more for the world than the world does for you - that is success"

        - Henry Ford

        E-Wheels Gives Back 09

        ​Fallen Heroes Fund

        The Intrepid Fallen Heroes Fund provides critically-needed medical facilities for treating military personnel suffering the effects of traumatic brain injury and post-traumatic stress. These injuries have severely impacted the lives of hundreds of thousands of men and women who have selflessly served in defense of our nation.

        ​​​
        E-Wheels Gives Back 10
        Make-A-Wish Foundation

        Tens of thousands of volunteers, donors, and supporters advance the Make-A-Wish vision to grant the wish of every child diagnosed with a critical illness. In the United States and its territories, on average, a wish is granted every 34 minutes. A wish experience can be a game-changer for a sick child.


        E-Wheels Gives Back 11
        ​Leukemia & Lymphoma Society

        Working to cure leukemia, lymphoma, Hodgkin's disease, and myeloma and improve the quality of life of patients and their family's.


        E-Wheels Gives Back 12

        ​​​​Phoenix Children’s Hospital 

        Providing hope, healing, and the best health care for children and their families.

        Link to all of our E Wheels Products